Discover One of England's
Finest Medieval Castles

Buy Tickets

Raby Castle Contact info

Call us on 01833 660202

Email us at

Raby Castle in the Sunshine

Raby Castle News

Raby Castle receives Gold Accolade!

Raby Castle, Park & Gardens has been awarded a Gold Accolade in the first round of 2015 VisitEngland Accolades in recognition of the quality visitor experience on offer.

Assessing everything from customer service to catering and the facilities, the accolades aim to recognise those attractions going the extra mile to create an enjoyable and memorable visitor experience. Introduced by VisitEngland in 2014, the accolades are available to attractions that are part of the Visitor Attraction Quality Scheme and are allocated through a scoring system based on an annual assessment by VisitEngland. They include the Welcome accolade, Hidden Gem, Best Told Story, Quality Food & Drink and the Gold accolade for top-scoring attractions. Two rounds of accolades are announced each year, with 17 attractions across the country receiving accolades as part of this first round.

Rachel, who works in the Castle Office as Marketing and Events Supervisor said: “We are absolutely over the moon to have been awarded this Gold Accolade, it is the second time we have received it, being one of the first to be awarded it when the Accolades were launched last year. What makes it even more special is that we are only one of 4 attractions to receive a Gold Accolade in this round.”

“We are assessed and scored by an assessor from Visit England’s Visitor Attraction Quality Scheme on an annual basis, so it’s really good to know that the high standards we aim for are being upheld, it really is down to the hard work and dedication of all of our staff, it’s them who make our visitors feel welcome and provide that memorable visitor experience. To receive the Gold Accolade for 2 years running is just amazing and a real achievement”

News Feed

News Archive

News Tags

2 bedrooms 2015 events 5th june advance booking advice april 19th autumn market available award barnard castle barrel racing best county best visitor attraction bishop auckland book online british travel awards butterwick hospice cancelled carriage collection carriage foundation carriages of britain castle open certificate of excellence charity charity climb fundraising chief executive christmas christmas food christmas market christmas trees co durham coach houses cottage countryfile awards countryside cowboys customer service darlington day out days out death deer delivered fro christmas dies durham tourism superstar easter english entertainment event family family entertainment filming filming location finalist flowers folk music food free admission free entry fruit fully booked fundraising garden gardening gardens gegenforde gifts gold accolade good reviews great days out great north air ambulance greek slave grotto guided tours hardwood logs herbaceous borders heritage open days high force high force waterfall hiram powers history hog roast holiday destination horse horse ride ice images jenna coleman jobs july landmark of the year local produce location log delivery lord barnard may day bank holiday memorial service merry christmas middleton-in-teesdale mike ward mobile new new date new website no umbrellas open opening opening hours opening times orchid show outdoor theatre park & gardens free. pick your own plants property punch & judy raby castle raby estates raby gardens raby park raby park & gardens raspberries raspberry re-opening recruiting recruitment day roses santa's grotto santa's grotto saturdays school trip school visits sculpture exhibition sculpture victorious season ticket season tickets snow soon sponsored staindrop stalls summerhouse sunday 13th september tate britain teesdale the carriage foundation the voice finalist things to do tipis to rent top scoring trip advisor tv series twilight uk's best castle vacancy value for money victoria visit visit england visitor attraction quality scheme visitor attractions visitor services manager volunteer vote vote for robert walk weather website western western themed whats on wildlife winter year